Our Privacy Statement
At Courses for Cooks we are committed to safeguarding and preserving the privacy of our visitors.
We understand that privacy and the security of your personal information is extremely important. Because of that, this policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.
We do update this Policy from time to time so please do review this Policy regularly.
Who are we
When we say 'we' or 'us' in this policy, we are generally referring to the separate and distinct legal entities that make up Courses For Cooks, 70 Eardley Crescent, Dunfermline, KY11 8NE.
What Sorts of Information Do We Hold
· Information that you provide to us such as your name, address, telephone number, email address and any feedback you give to us, including by email, post, or when you communicate with us via social media;
· Information about the Services that we provide to you (including for example, the things we have provided to you, when and where, what you paid.);
· Your account login details, including your user name and chosen password;
· Your contact details and details of the emails and other electronic communications you receive from us, including whether that communication has been opened and if you have clicked on any links within that communication. We want to make sure that our communications are useful for you, so if you don’t open them or don’t click on any links in them, we know we need to improve our Services.
The information we collect may be used to:
· Make available our Services to you;
· Help answer your questions and solve any issues you have.
· Process your orders;
Who we might share your information with
· We will not share your information with anyone.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
i. To provide information to you that you request from us relating to our products or services.
ii. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
iii. To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
We will not provide any third parties with your data at any time. Where you have consented to us doing so, we may do this through by email, using social media.
You can unsubscribe at any time by contacting us by email at email@example.com, or by phone 01383 727594.
How long do we keep your information for:
We will retain a record of your name & email address until you unsubscribe or notify us that you no longer wish to be contacted by us. We will dispose of your data by deleting it from our systems.
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.
We take security measures to protect your information including:
· limiting access to our building to those that are entitled to be there
· implementing access controls to our information technology, such as firewalls & password protected systems
· never asking you for your passwords;
Disclosing Your Information
i. In the event that we sell any or all of our business to the buyer.
ii. Where we are legally required by law to disclose your personal information.
iii. To further fraud protection and reduce the risk of fraud.
Third Party Links
Sharing your thoughts
You may be able to share information through social networks like Facebook and Twitter. For example when you ‘like’, ‘share’ or review our Services. When doing this your personal information may be visible to the providers of those social networks and their other users Please remember it is your responsibility to set appropriate privacy settings on your social network accounts so you are comfortable with how your information is used and shared on them.
Access and correction of your personal information
You have the right to access the personal information that we hold about you in many circumstances. This is sometimes called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them free of charge.
Before providing personal information to you or another person on your behalf, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.
If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.
If you would like to exercise these rights, please
contact us by email to firstname.lastname@example.org or in writing to
Jenny Thomson, 70 Eardley Crescent, Dunfermline, Fife, KY11 8NE.
Right to stop or limit our processing of your data
You have the right to object to us processing your personal information if we are not entitled to use it any more, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.
If you would like to exercise this right, please contact us by email to email@example.com or in writing to Jenny Thomson, 70 Eardley Crescent, Dunfermline, Fife, KY11 8NE.